CTSL

Corporate
Services

CTSL focuses on your IT so you can focus on your business growth. Our experienced consultants work with you to guide your technology strategies, helping you align them with your business and process strategies. We provide strategic, architectural, operational, and implementation planning for all your IT needs.

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Everything you need from your ICT Service is in a single package.

  • Web Development
  • Desktop Support
  • Consultancy & Project Management
  • Service Desk
  • IT Process Design
  • Messaging & Collaboration tools
  • Servers & LAN monitoring
  • Training
  • Call Center & Telecoms

Connecting Businesses to Customers

Our mission is to provide high quality Information Communication and Technology (ICT) Services And Solutions to our customers, adding value to their business, exceeding expectations at the best cost .

IT Service Desk Services

Our Service Desks systems handles approximately thirty thousand (30,000) requests annually. Requests are seamlessly delivered to our system via Email, Phone and Online Chat.


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Data Centre Operations

Our Back Office Team provides the following services to the Data Centres and over 3000 Users:

  • General Repairs and Maintenance
  • Hardware Upgrades
  • Minor and Major Patches
  • System Security
  • Email Management
  • Data Management
  • Tape Backup Management



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    Asset Management

    CTSL designed and implemented an Asset Management System which provided the following services:

    • Hardware Procurement
    • Inventory Management
    • Warranty Management
    • Hardware Repairs
    • Third Party Vendor Management (TVP)
    • OLA ( Operational Level Agreements) Management TVP



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    UNIX Administration

    CTSL has professional experience providing UNIX support to approximately 200 users and 15 servers. These groups consists of Geoscientists, Engineering and Exploration Teams and Process Control Systems Managers.


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    Introducing our New Retail Store

    Check out our very convenient online store for all your electronics and computer devices