Service
Project Management
Technology upgrades and new implementations often involve several teams, suppliers and business priorities. CTSL offers project management to help define the work, coordinate activity and make progress and issues visible. A project starts with agreed objectives, scope, deliverables and success measures. The management approach is selected for the work rather than assuming that every technology project needs the same process.
Service areas
Project definition
Establish objectives, scope, deliverables and success measures so the people involved share an understanding of the proposed work.
Resources and timelines
Plan resources and timelines in relation to the project activities, dependencies and constraints identified during definition.
Agile or Waterfall approaches
Select an Agile or Waterfall approach according to the nature of the work and the needs of the organisation.
Coordination and monitoring
Coordinate project activity and monitor progress, including the work of multiple parties contributing to a technology implementation or upgrade.
Quality, issues and risk
Include quality and issue control, risk assessment and contingency planning in the management of the agreed project.
Stakeholder communication
Keep stakeholders informed about progress, decisions and issues, with communication responsibilities discussed alongside handover planning.
How we can help
Purpose and scope
What business need is driving the project, what is included, and which decisions are needed before work starts?
People and dependencies
Which internal teams or external parties are involved, and what access, resources or related work will the project depend on?
Timelines and constraints
Which dates matter, what resources are available, and what limitations need to be considered during planning?
Completion and handover
What deliverables and success measures will be agreed, and who will take ownership after the project is handed over?
Planning your project
01
Define the engagement
Agree objectives, boundaries, decision-makers and the deliverables that will guide the project.
02
Build the working plan
Select the approach and establish resources, timelines, dependencies and communication arrangements.
03
Coordinate through handover
Monitor activity, address issues and discuss completion against the agreed measures and ownership responsibilities.